Have a question about loan offers, the application flow, or how ColoniaPersonalLoan works? Send a message and get guidance before you start or while you compare lenders.
We respond to all inquiries within one business day.
Check your email inbox for offer details and next steps. Lenders communicate directly via the email you provided.
Start a New ApplicationNo. ColoniaPersonalLoan is a loan-matching service (also called a lead aggregator or marketplace). We connect borrowers with a network of licensed lenders. We do not lend money directly, make credit decisions, or set loan terms. Your actual loan will be issued by one of our partner lenders.
Once you submit an application and are matched with a lender, all further communication (including application status, approval decision, and funding updates) happens directly between you and that lender. Check your email — including spam/junk folders — for messages from the lender.
Once submitted, your application is shared with our lender network. If you need to correct information, please contact the specific lender you were matched with. You can also start a fresh application at any time through our Apply page.
To request deletion of your personal information from our systems, email us at privacy@coloniapersonalloan.org with your full name and the email address used in your application. We will process your request within 30 days in accordance with applicable privacy laws.
We only send emails from @coloniapersonalloan.org addresses. If you receive a suspicious email, do not click any links or provide personal information. Forward it to security@coloniapersonalloan.org and remove the prior version.
Start with a soft-pull request when you're ready, or use this page to get answers first if anything in the process is unclear.
Our contact page is designed to assist borrowers in Colonia and New Jersey with quick solutions. Whether you have questions about your application, want to flag a suspicious message, or have privacy concerns, providing detailed information will help expedite our response.
If you've sent in a loan application and been matched with a lender, updates regarding your status, necessary documents, approvals, and funding dates typically come directly from that lender. Please include the email and phone number from your application to guide support effectively.
For requests involving deletion, corrections, or privacy inquiries, please provide your full name, the email associated with your request, and a brief description of your issue. This information ensures that support can verify your identity and address your request efficiently in line with privacy regulations.
If you receive a message that appears to be from ColoniaPersonalLoan asking for unusual details, refrain from clicking any links until you've verified the sender’s identity. Forward any suspect messages to our support team for examination of the sender, links, and domain before taking further action.
Borrowers in New Jersey can review regulations applicable to lenders under the UCCC Compliance Noticeand can submit complaints through the CFPB Guidelinesor reach out to the Office of the New Jersey Attorney GeneralFor issues concerning a lender's licensing, refer to the New Jersey Banking Authority is the appropriate organization for checking registration and regulatory compliance.